For Administrators

Introduction for Practice Administrators

Why not provide a better patient experience that will drive prospective patients to you? Your patients’ friends and family members will contact you and not your competitors. When a practice becomes known in its community for being forward-thinking, patient focused and a leader in delivering excellent patient service, it has created its own brand: the best in town.

Today’s patients—like all consumers—are kings. They have choices. They do their homework and research, particularly on the Internet. Why? First, they are afraid to make a mistake. Secondly, they see no reason to accept second-best. They’re right.

Believe It or Not…Nasal & Sinus Surgeries Get Bad Press

Every patient has “a story” of friends/relatives who report a miserable experience with nasal/ sinus surgery. They may be happy with the result, but their impression is colored ― negatively― by the post-op experience.

1. It’s about the breathing—or lack of it
   It’s not the pain because there’s not much and pain pills solve that problem. Whether the surgeon packs the nose or does not pack, no patient ever had a perfect nasal airway right after surgery. It’s impossible.
   
   
2. Patients may not voice unhappiness to the doctor or to the staff
   They are grateful for other aspects of the care, but you can bet they don’t have kind words for the post-op experience. For only one reason: they could not breathe through their nose. That limits referrals.

Skeptical? Pinch your nostrils shut for five minutes—by the clock. How was it? Now you know the patient experience without the Reltok Clear-Flo Nasal Airway.

The Reltok Clear-Flo Nasal Airway is a safe, practical and proven solution for providing a better experience for your patients.

Practices can spend thousands on marketing consultants, advertisements, publicists, hoping to fill their surgery schedule; however, these services cost big bucks and there’s no guarantee for a bottom-line impact, right? Or, practices may buy some new, heavily-promoted, high-tech surgical machine. But there is a big capital cost that takes years to recoup, if ever. Or, it quickly becomes obsolete and you’re stuck with a white elephant and an iron-clad lease. The Reltok Clear-Flo Nasal Airway can be leveraged as a free publicist and marketing tool via happy patients that costs nothing for the practice!

Reltok Clear-Flo Nasal Airway patient referrals cost nothing. And, even better, you don’t front the cost of the Reltok Clear-Flo Nasal Airway. It is purchased by the surgery center or hospital and they bill insurance for reimbursement. Further, patients who are unhappy about not breathing perfectly after surgery usually require an extra office visit or two in those first several days. Visits that take staff and doctor time, often without additional compensation.